With outsourced manpower supply, a licensed provider employs the workers and places them with your business. You direct the daily work. The provider handles contracts, payroll, visas, accommodation and compliance.
What the provider typically manages
Responsibilities vary by contract, so check the scope carefully. Commonly, the provider covers recruitment, employment contracts, salary payments, visa and labour documentation, medical insurance, accommodation and transport, and replacement of workers who leave.
Where it works well
Outsourcing suits businesses with fluctuating demand or limited HR capacity: facilities management, cleaning, security, hospitality, logistics and construction support.
- You need flexibility to scale headcount up or down
- You want one monthly invoice instead of managing many employee files
- You need replacements handled without a fresh hiring cycle
Where to be careful
Core, long-term, culture-defining roles are usually better as direct hires. Also check that the provider is properly licensed, pays wages on time and maintains workers' accommodation to acceptable standards. Your reputation is tied to theirs.
Questions to ask a provider
- Which licences do you hold, and can I see them?
- How do you screen and train workers before deployment?
- What is your replacement policy and turnaround time?
- How is payroll processed and evidenced?
- What happens in case of an inspection or dispute?
